Contact Us

Thank you for visiting Banico. Our customer support team is available to assist you with questions regarding products, orders, shipping, returns, refunds, or other store-related concerns.

Customer Support

For general questions or assistance with an existing order, please contact us using the information below:

Email: support@banico.shop
Phone: +1 (631) 729-3055

Mailing Address:
Banico
64 Circuit Rd
Bellport, New York 11713
United States

When contacting us regarding an existing order, please include your order number and the email address used to place the order. Providing these details helps us locate your purchase and assist you more efficiently.

Order & Shipping Questions

If you have questions about the status of your order, tracking information, delivery, or an incorrect shipping address, please contact our customer support team as soon as possible.

Banico offers free worldwide shipping, with an estimated delivery timeframe of 7–10 days. Actual delivery times may occasionally vary due to destination, customs processing, carrier operations, holidays, weather, or circumstances outside our reasonable control.

Returns & Refunds

We provide free returns and refunds within 30 days, subject to the conditions described in our Return & Refund Policy.

Before returning an item, please contact us at support@banico.shop so our team can review your request and provide the appropriate return instructions.

We appreciate your business and look forward to assisting you.